Shipping, returns & warranty
Legacy Pro Scooters' products ship from our warehouse in Abbotsford, British Columbia. An email confirming tracking details is generated when orders are shipped.
All US orders are shipped via UPS, USPS. Prices are generated upon checking a cart out.
International orders may be subject to duties, tariffs, and taxes. These are payable by the buyer.
Returns will be accepted, at your cost, within 30 days of purchase for any goods that remain unopened and in new condition for a full refund, less the original shipping cost. Used products or discounted items cannot be returned. In order to process a return you must contact us at [email protected] to receive a Return Merchandise Authorization (RMA).
We allow any purchases made in December, prior to December 25th, to be eligible for return up to January 5th for a full refund or exchange.
We strive to make this easy as long as a claim is valid. Scooter riders are constantly testing the limits of manufactured products they ride. A manufacturing defect, generally, does not include wear and tear, extensive use, improper installation, excessive impact, or lack of proper maintenance.
In the case of a defect or manufacturer's warranty, please consult the manufacturer's website to ensure that your claim is valid. The brands will ultimately decide if your warranty is approved or not. Warranties must be returned, at your cost, along with a purchase receipt.